Accessibility

We want everyone to be able to explore Blacksand, choose a piece and work with us, whatever device, browser or assistive technology they use. This is our voluntary statement about the accessibility of blacksandlab.com: what we aim for, where we fall short today, and how to reach us if anything gets in your way.

1. Our approach

We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.1 at level AA. In practice, we work towards:

• text alternatives for meaningful images;

• every piece described in words (name, designer, dimensions, material and price), not only in pictures;

• a clear heading structure, so screen readers can move around each page;

• navigation, menus and forms that work with a keyboard;

• text that can be enlarged up to 200% without losing content;

• prices, sizes and materials written as text, never only inside images.

2. Known limitations

Our site is built with Framer and has very visual, interactive parts. We know about these limitations and are working on them:

• the Sand Store map is an interactive view that you move by dragging. It can be hard to use with a keyboard, a screen reader or without fine pointer control;

• overlays and pop-ups (for example the designer and product panels and the trade question) may not move keyboard focus to the panel or be announced correctly by screen readers;

• some features rely on dragging or hovering;

• some images, including designer portraits and images inside overlays, do not yet have suitable text alternatives; we are adding them;

• some animations and videos may not yet respond to your device's reduced-motion setting;

• some light text, small labels or text over images may not reach the contrast we aim for.

3. Another way to get what you need

If anything on this site is hard to use, contact us and we will help you choose, request a quote and order by email or phone. On request, we send product information, the full list of Sand Store pieces, quotes, terms and other documents in an accessible form, such as plain text in an email or a document that works with screen readers.

• Email: info@blacksandlab.com (subject "Accessibility")

• Phone: +34 614 412 917

4. Feedback

Please tell us about any barrier you find on this site, so we can fix it. Write to the email address above and tell us the page and what happened. We reply within 15 days at most.

5. Visiting our studio and showroom

Our studio and showroom in València is open by appointment. If you need any help with access, tell us when you book and we will make the visit as easy as we can.

6. How we assessed this site

This statement is based on a self-assessment carried out by our team on 21 October 2026. The site has not been audited by an independent expert. We review this statement whenever we make significant changes to the site, and at least once a year.

7. Legal status

Spain's Law 11/2023 on accessibility requirements for products and services, which transposes the European Accessibility Act, applies to e-commerce services from 28 June 2025. Micro-enterprises that provide services, like ours, are exempt from its requirements (Article 3.3). We do not rely on that exemption to do less: we follow the guidelines above voluntarily, and we will meet the Law's requirements in full if we grow beyond a micro-enterprise.