Bespoke and Production service terms
These terms apply to our two services: Bespoke, a new piece designed for you by a designer of the Blacksand Collective and produced by us, and Production, where we print your own 3D files in black quartz sand. Part A applies to both services, Part B only to Bespoke and Part C only to Production. We send these terms with every Bespoke proposal and Production quote. Sand Store pieces are covered by our Terms of sale (consumers) and our Trade terms (businesses).
Part A. General terms
1. Who we are
Blacksand Lab is the trading name of Bryant Creative Industries, S.L.U. (Sociedad Unipersonal), a Spanish company ("Blacksand", "we", "us").
Registered office and studio: Carrer de Fray Francisco Cabezas 13, Bajo C, 46019 València, Spain
NIF / VAT number: B26574954 / ESB26574954
Registered in the Registro Mercantil de Valencia, Hoja V-231290, Inscripción 1ª
Email: info@blacksandlab.com · Phone: +34 614 412 917
We are your only contracting party for every Bespoke and Production project. We are not a marketplace.
2. Who these terms apply to
Business clients. These terms apply in full to clients who act for business purposes: companies, studios, brands, architects, interior designers, hotels, restaurants, retailers and other professionals. You confirm that you act for business purposes when you give us your company name, VAT or tax number and address, and accept our proposal or quote.
Consumers. If you act for purposes outside a trade, business or profession, you are a consumer. These terms apply to you too, except the sections and paragraphs marked "business clients". Those marked "consumers" apply only to you. Nothing in these terms limits your rights under consumer law, including your legal guarantee and, where it applies, your right of withdrawal.
Your own terms do not apply (business clients). These terms apply instead of any terms in your purchase orders, briefs or other documents, unless we agree otherwise in a document signed by both of us.
3. Proposals, quotes and acceptance
For Bespoke, we send you a written design proposal (Part B). For Production, and for producing a Bespoke piece once its design is approved, we send you a written quote.
Every proposal and quote refers to these terms and their version, and we attach a copy. Please read them before you accept.
Proposals and quotes are valid for 30 days unless they say otherwise.
The contract is made when you accept the proposal or quote in writing (email is fine) and pay the design fee or the deposit it asks for. Paying it also counts as accepting the proposal or quote and these terms. We then confirm in writing.
If you are a consumer, the proposal or quote gives you the information the law requires before a contract, including the total price with taxes, the timing and your right of withdrawal (or the fact that it does not apply), and we confirm the contract on a durable medium, by email with these terms attached as a PDF. A consumer's production quote (Bespoke or Production) also sets out, as separate acceptance lines, the natural character of the material, the fact that the pieces have no right of withdrawal and, where they apply, the limits of the design (sections 19, 33 and 40). You accept each of them expressly and separately in writing, and we do not start production until you have done so. Paying alone is not enough for these lines.
4. Which documents apply
The contract is made up of, in this order of priority:
the proposal or quote you accepted, with any change agreed in writing and the designs, files and specifications you approved;
these terms;
for any Sand Store pieces in the same order, our Trade terms (business clients) or our Terms of sale (consumers).
Changes must be agreed in writing. Email is fine.
5. Our designers
Bespoke pieces are designed by designers of the Blacksand Collective. They are independent designers who work on your project as our subcontractors. They are not parties to your contract and are not responsible to you under it: we are responsible to you for the whole project, including the design work. You can talk to your designer directly in the meetings we arrange, but the scope, price, timing and any change are agreed with us, in writing. Our designers and production partners work under confidentiality (section 9).
6. Prices and payment
Prices are in euros. For business clients they exclude VAT; for consumers they include VAT where it applies. Outside the EU VAT area (including the Canary Islands, Ceuta and Melilla), import duties, taxes and clearance fees in the destination are paid by you, unless the quote says otherwise. For business clients, VAT is charged as set out in section 6 of our Trade terms.
Design fee (Bespoke). Paid in full before design work starts.
Production (Bespoke and Production). Business clients pay a 50% deposit when they accept the quote and the balance before dispatch or collection. Consumers pay the deposit or the full price stated in the quote, and any balance before dispatch.
Priced by weight. Pieces are priced by weight at the rate per kilogram in the quote, plus any finishing, second materials, packing and delivery it lists. The price in the quote is fixed: the actual weight of a finished piece can vary slightly, and that never changes the price.
How to pay. By bank transfer or card (including payment links and, when it is available, our online checkout), in euros.
The deposit is a part payment of the price. It does not allow either of us to withdraw from the contract by losing it or paying it back twice.
Credit terms (business clients). Only if we agree them in writing, and never for longer than 60 days from delivery (Spanish Law 3/2004 on late payment).
Late payment (business clients). Interest at the statutory rate under Law 3/2004 (the European Central Bank rate plus 8 percentage points) runs automatically from the due date, without notice, plus a fixed €40 for each late invoice and any further reasonable, documented recovery costs.
Pausing work. If a payment is overdue, we may pause work on your project until it is paid, and the dates move accordingly.
Ownership. The pieces remain our property until we have been paid in full (retention of title, agreed before delivery).
7. Changes
If you want to change the brief, an approved design, your files, the quantities or the dates, tell us in writing. We tell you how the change affects the price and the timing, and we go ahead only once you agree in writing. Some changes are not possible once production has started.
8. Delivery, inspection and claims
Your quote states the delivery terms, the delivery cost and the dispatch date.
Business clients. Sections 8 (lead times and delivery), 9 (inspection and claims) and 13 (ownership until payment) of our Trade terms apply to the pieces as part of these terms.
Consumers. Your quote states a fixed latest date for dispatch, and our Shipping page gives the transit times. If we do not deliver on time, you can give us a reasonable extra period and, if we still do not deliver, end the contract and get a refund of what you paid for the pieces not delivered, as the law provides. Risk passes to you when you, or a person you name other than the carrier, take physical possession of the piece.
9. Confidentiality
We keep confidential your brief, drawings, files, project details and any information you mark as confidential. We use them only for your project and share them only with the people who need them for it: the designers working on it, our production partners (who may be inside or outside the EU) and carriers, all under confidentiality. We never reuse your confidential information, brand or files for anyone else.
You keep confidential our proposals, prices, concepts, designs in progress and other non-public information, and use them only to evaluate and carry out your project.
This does not apply to information that is or becomes public through no fault of the party receiving it, that the receiving party already knew lawfully, or that the law requires to be disclosed.
These duties continue after the project ends.
10. Intellectual property: the basics
What you give us (your brief, drawings, files, logos and references) stays yours. You confirm that you have the right to share it with us and that our using it for your project infringes nobody's rights. You allow us, our designers and our production partners to use it only for your project.
Bespoke designs belong to their designers, as set out in section 24.
Your Production files and designs stay yours, as set out in Part C.
You own the pieces we make for you once they are paid for in full.
11. Liability
Please read this section carefully: it limits our liability to business clients.
Business clients.
We are liable only for loss that was reasonably foreseeable when the contract was made.
We are not liable for indirect or consequential loss, or for loss of profit, revenue, business, contracts or goodwill, project delays, penalties or liquidated damages under your contracts with others, or the cost of removing and reinstalling pieces.
Our total liability arising from or in connection with a proposal or quote is limited to the total fees and prices under that proposal or quote, excluding VAT.
Nothing in these terms excludes or limits our liability for fraud or wilful misconduct (dolo), for gross negligence, for death or personal injury caused by us, under product liability law, or for anything else the law does not allow us to exclude or limit. The limits above do not apply to those cases.
Consumers. We are responsible for loss or damage you suffer that is a foreseeable result of our breaking these terms or of our failing to use reasonable care and skill. Loss or damage is foreseeable if it is obvious that it will happen, or if, when the contract was made, both of us knew it might happen. Nothing in these terms excludes or limits your statutory rights as a consumer, our liability for death or personal injury caused by us or for damage caused by a defective product, our liability for fraud, wilful misconduct or gross negligence, or any other liability the law does not allow us to exclude or limit.
Everyone. The rights of people injured by a defective product under product liability law are never affected by these terms.
12. Events outside our control
Neither of us is liable for delay or failure caused by events outside our reasonable control, such as natural disasters, fire, flood, epidemics, war, strikes by third parties, failures of carriers or suppliers that could not reasonably be avoided, or acts of public authorities. The affected party will tell the other promptly and do what it reasonably can to limit the effects. If the event lasts more than 8 weeks, either of us may end the affected part of the project. We then refund what you paid for work not yet done and pieces not yet dispatched. For business clients, we may deduct the reasonable costs of work already done for you.
13. Cancelling or ending a project
Cancelling production (business clients). Before production starts, you may cancel in writing: we keep the costs we have already incurred (for example file preparation, prototypes, samples, or materials or production capacity booked for you) and refund the rest of the deposit. Once production has started, you can cancel only by paying for the work done and the materials ordered up to that point, which we may deduct from the deposit. If the pieces are finished, the full price is due.
Cancelling (consumers). If you cancel a piece made to your specification after the contract is made, we keep only the reasonable costs we have actually incurred up to that point (work done and materials ordered), we show you how they are worked out, and we refund the rest. This does not affect your right to withdraw from the Bespoke design service where it applies (section 27).
Ending a project for breach. Either of us may end a project by written notice if the other seriously breaks the contract and does not put it right within 14 days of being asked to in writing. Not paying an amount that is due is a serious breach. If we end a project because of your breach, you pay for the work done and the materials ordered up to that point, and business clients also compensate us for any other loss it causes us. If you end it because of our breach, we refund what you paid for work not done, or not done as agreed, and section 11 applies.
What continues. Confidentiality, intellectual property, non-circumvention, liability, indemnities, payment of sums due, and law and courts continue to apply after a project ends.
14. Personal data
We use your personal data, and the business contact details of your team, to prepare proposals and quotes, carry out your project and keep the records the law requires, as explained in our Privacy policy.
15. General
If any part of these terms is found to be invalid, the rest remains in force, and the invalid part is replaced by a valid term as close as possible to its purpose.
If we do not enforce a right straight away, we can still enforce it later.
You may not transfer your rights or obligations under a contract to someone else without our written agreement. We work with subcontractors, including our designers, production partners and carriers, and we remain responsible to you for their work.
You will not sell, export or deliver the pieces, directly or indirectly, to Russia or Belarus, or to any person, entity or destination subject to EU sanctions. We may end a project, without liability, if we reasonably believe that it would breach EU sanctions.
We may update these terms. The version that applies to a project is the one we sent with the proposal or quote you accepted.
16. Law, courts and language
Business clients. These terms and every contract under them are governed by Spanish law. The United Nations Convention on Contracts for the International Sale of Goods (Vienna, 1980) does not apply. The courts of València (Spain) have exclusive jurisdiction over any dispute, although we may also bring a claim in the courts of your registered office. If there is a difference between the English and Spanish versions of these terms, the Spanish version prevails.
Consumers. These terms are governed by Spanish law. If you live in another country, you also keep the protection of the mandatory consumer law of your country of residence. You can bring a claim in the courts of your place of residence or in the courts of València; we can only bring a claim against you in the courts of your place of residence. Complaints follow the procedure in our Terms of sale: we register every complaint, give you a reference number and reply within 15 days at the latest. If there is a difference between the English and Spanish versions, the version more favourable to you applies.
Part B. Bespoke
17. How Bespoke starts
Sending us a request and the first conversation are free and without commitment. You can shortlist up to three designers on our site, or ask us to recommend them. We reply by email and arrange a first conversation with you and the designers to understand your project. If you want to go ahead, we send you a design proposal.
18. The design proposal
The proposal sets out:
the scope: what will be designed, where it will go and how it will be used;
the designer or designers;
the number of concepts;
the revision rounds included (2, unless the proposal says otherwise) and the hourly rate for any further revisions;
the deliverables you will approve, such as renders, 3D views and drawings with the main dimensions;
the timeline;
the design fee, payable in full before design work starts;
an estimated production price, based on the expected weight and the rate per kilogram in the proposal. It is an estimate: the fixed production price is set in a production quote once you have approved the design;
whether you have exclusivity over the design and, if so, its scope, duration and price (section 24);
anything else included, such as prototypes, site visits or certification.
19. Design work, revisions and approval
Start. Design work starts when we have received the design fee and, if you are a consumer, when your withdrawal period has ended or you have expressly asked us to start earlier (section 27).
Revisions. A revision round is one consolidated set of comments from you on a deliverable, which the designer reflects in the next version. Further revision rounds are charged at the hourly rate in the proposal, and we tell you before any extra time is charged. A change to the brief itself (for example a different type of piece, size or use) is new scope, which we quote separately.
Weight. We tell you the estimated weight as the design develops, so that the production price does not come as a surprise.
Approval. When the design is ready, you approve it in writing. The approved design (renders or 3D views, dimensions, materials, finish and any notes) is the specification we produce to. Renders are visualisations: the piece will show the character of the material (grain, layer texture, slight variations in tone and sheen, and bond lines on large pieces made in several parts), and its dimensions will be within normal tolerances for sand printing. If you are a consumer, the production quote describes this character and any limits of the approved design that we have pointed out to you (for example parts that will be fragile), and you accept them expressly and separately when you accept the quote. Changes after approval are new work, quoted separately.
20. Producing your piece
Once you approve the design, we send you a production quote with the fixed price, any prototype or sample, the lead time, and the delivery and payment terms.
Business clients pay a 50% deposit when they accept the production quote and the balance before dispatch. Consumers pay as the production quote says (a deposit or the full price), and any balance before dispatch.
Prototypes and samples are optional and charged as quoted.
The design fee pays for the design service. If you decide not to produce the piece, the fee is not refunded, and it does not give you the right to have the design produced by anyone else (section 24).
21. Your input and timing
Please give us timely feedback and approvals, and the information we need, such as site dimensions and the use, loads and conditions the piece must meet. We design on the basis of the information you give us, and you are responsible for its accuracy.
Our timeline assumes timely responses. Delays on your side move the dates.
If we ask you for feedback, an approval or a payment and do not hear from you for 60 days, we may close the project by written notice, after a reminder giving you at least 14 more days. Fees already paid are then dealt with as set out in section 26. If you want to restart later, we may need to send you a new proposal.
22. If your designer becomes unavailable
If your designer cannot continue (for example because of illness or because they leave the Collective), we tell you promptly and propose an equivalent designer from the Collective. The new designer continues only if you agree. If you do not, we end the design work and refund the part of the design fee for work not yet done.
23. What Bespoke does not include
Unless the proposal says otherwise, Bespoke does not include structural engineering or calculations, checking compliance with building, fire, accessibility or other rules for your project, testing for contract (non-domestic) use, site surveys or measurements, permits, or installation. For these, please use your own professionals.
Lighting and electrical pieces. Any piece with lighting or electrical parts must be certifiable to EU rules (CE marking) before we produce it. Certification can add cost and time, which we tell you in the proposal or the production quote. We may decline a design that cannot be certified, or that we consider unsafe or impossible to produce to our standard.
24. Who owns the design
The design remains the intellectual property of its designer, who licenses it to us. The concepts, sketches, renders, 3D models and drawings made for your project belong to the designer and/or to us.
You own the pieces we make for you once they are paid for in full. You may use, move, sell, photograph and publish them freely.
Production and 3D files are our working assets. We do not hand them over, and the design fee does not pay for them. Further pieces of the design are produced by us.
Renders. You may use the renders and drawings we give you to present the project within your organisation and to your own clients, and to publicise the finished project, crediting Blacksand Lab and the designer.
Exclusivity. You have no exclusivity over the design unless the proposal says so. If exclusivity is agreed, the proposal states what it covers (for example the design and close variations of it), how long it lasts and its price. Without exclusivity, the designer and we may produce the design, or variations of it, for others, including in our Sand Store.
Your brand and information. We never use your name, brand, logo, confidential information or files in work for anyone else. Designs that include elements of your brand are made only for you.
Project images. We and the designer may show images of the piece itself on our websites, on social media, in portfolios and in the press, unless the proposal says the project is confidential. We show your name, your brand or the location only with your consent.
25. Non-circumvention (business clients)
We introduce you to our designers in good faith, and our business depends on it. So, if you are a business client:
for 12 months from the date we introduce a designer to you, you will not commission that designer, directly or through anyone else, for sand-printed work, or for work that substitutes for it (for example the same or a substantially similar piece made with another process), without us;
a designer is introduced to you through us when we name them to you in a proposal or put you in contact with them, for example in the first conversation;
if you do, you will pay us an introduction fee of 20% of the fees paid to that designer for that work, with a minimum equal to the design fee in our proposal (if we sent you one). This fee is the compensation agreed for that breach (cláusula penal, Article 1152 of the Spanish Civil Code). If we ask, you will tell us what fees you paid;
this section does not apply to consumers, to designers you had already worked with before we introduced them, or to work in other materials or processes that does not substitute for sand-printed pieces.
26. Cancelling a Bespoke project
Before design work starts, you may cancel and we refund the design fee in full.
Once design work has started, the design fee is not refundable, unless the project ends because we have failed to perform it. In that case, we refund the part of the fee for work not done, or not done as agreed.
Consumers. If you cancel after design work has started (and after any withdrawal period), we keep only the part of the design fee that corresponds to the work done up to your cancellation, and refund the rest.
Production. Cancelling the production of your piece follows section 13.
27. Consumers: right of withdrawal and legal guarantee
Two contracts. The design service and the production of your piece are two separate contracts.
Design service: 14 days. You can withdraw from the design service contract within 14 days of the day the contract is made, without giving a reason. To withdraw, tell us clearly by email or by post, use the model form on our Returns page, or use Withdraw from contract here. We refund all payments for the design service within 14 days of receiving your notice, by the same payment method, unless you agree otherwise.
Starting within the 14 days. We start design work within the withdrawal period only if you expressly ask us to, in writing. If you then withdraw, you pay an amount proportional to the work done up to the moment you tell us (Article 108.3 of the Spanish consumer law, the TRLGDCU), and we refund the rest.
When the right ends early. If you asked us to start and acknowledged that you would lose your right of withdrawal once the design service is fully performed, you lose it when we have fully performed the design service (Article 103(a) TRLGDCU).
Your piece: no withdrawal. A Bespoke piece is made to your specification, so the right of withdrawal does not apply to it (Article 103(c) TRLGDCU). We remind you of this in the production quote, before you accept it.
Legal guarantee. Your piece has the 3-year legal guarantee set by Spanish consumer law (see Legal guarantee). Conformity is assessed against the approved design. The character of the material, and any limits of the design described in the production quote, are not a lack of conformity, because the quote informs you of them specifically before the contract and you accept them expressly and separately (section 19).
28. Business clients: warranty and responsibility for the design
Sections 9 (inspection and claims) and 10 (trade warranty: 2 years, materials and workmanship) of our Trade terms apply to Bespoke pieces, with the approved design as the specification.
We perform the design service with reasonable skill and care, in line with the brief and the proposal, and we are responsible for the design being suitable for the use stated in the proposal. A piece is designed for domestic use unless the proposal states another use. Suitability for anything the proposal does not state, such as contract use, specific loads or the rules for your project, is your responsibility (section 23).
Part C. Production
29. How Production works
With Production, you (or your designer) design the piece, and we print it from your 3D files in black quartz sand, infiltrate it with acrylic resin and finish it, with the natural finish of the material: no paint and no coating. Our specialist production partners print the pieces, which are finished, checked and shipped from València. We act as your contract producer: the design is yours, and so are the pieces you place on the market under your name.
30. Sending your files
Formats. .STL and .OBJ; other formats on request. Units in millimetres. Each part should be a closed (watertight) solid.
Your request. Tell us the dimensions, quantities, any required tolerances, the intended use and any deadline.
Uploads. Send your files through our form or with a download link. Files added to our online forms are uploaded to our storage provider as soon as you add them. Please do not upload files that are more sensitive than needed. If you prefer, send us a private download link instead.
31. Design review and file preparation
What the design review is. Every file gets a design review, included in the price: we check that it can be printed, looking at orientation, wall thickness, openings to remove loose sand, and how a large piece is split into parts and bonded.
What it is not. The design review is a printability check only. It is not a check of the design's safety, strength, stability, fitness for purpose or compliance with any rules, and we give no advice or warranty on those.
Changes for printing. We may suggest changes (for example thicker walls, added openings or splitting a piece into parts). We make them only with your approval, and the approved file and specification are what we print.
File preparation. If your files are not ready to print, we quote a file-preparation fee before doing any work on them.
Limits of the process. Sand printing is not suited to small mechanical parts, mirror-polished surfaces or very thin walls.
32. Your quote and payment
The quote sets out:
the price, by weight, at the production rate in the quote;
finishing, packing and delivery;
any minimum order, if one applies;
the lead time;
the tolerances (section 33);
any file-preparation fee, first article or sample;
the payment terms.
Business clients pay a 50% deposit when they accept the quote and the balance before dispatch. Consumers pay as the quote says, and any balance before dispatch (section 6).
33. Tolerances and the material
Dimensional tolerances are stated in the quote. If the quote states none, they are ±2 mm or ±1% of the dimension, whichever is greater.
Flatness, warping and bond lines on prints made in several parts (their position and visibility) are as stated in the quote. If the quote states nothing, they are within what is normal for binder-jet sand printing.
Character of the material. Visible grain and layer texture, slight variations in tone, sheen and texture, small surface pores and irregularities are part of the material and are not defects. If you are a consumer, the quote describes them and you accept them expressly and separately when you accept it (section 40).
34. First-article approval
For series, we recommend that you approve a first piece or a sample before we produce the rest. It is charged as quoted. We then produce the series to match the approved first piece, within the tolerances. If you choose to skip this step, you accept the risk that pieces printed correctly from your file do not meet your expectations.
35. Your responsibilities (business clients)
Please read this section carefully: it makes you responsible for your design and for the pieces you place on the market.
Rights. You warrant that you own, or are licensed to use, the files and designs you send us, and that producing them, and selling or using the pieces, infringes nobody's rights (including intellectual and industrial property, design, trademark, patent and image rights).
Your design. The design's safety, strength, stability, fitness for purpose and compliance with the rules of the markets where the pieces are sold or used, and its labelling, warnings and instructions, are your responsibility.
Manufacturer. If you sell the pieces under your own name or brand, you are their manufacturer under EU product safety and product liability law. You keep the technical documentation, carry out any testing, provide the instructions and warnings, give us any identification you want printed into the pieces (such as your name, model and batch) and handle accident reports, corrective actions and recalls. We keep our production records and cooperate with you.
Insurance. You hold product liability insurance appropriate to your sales, and show us proof if we ask.
Our name. Do not present Blacksand as the designer or manufacturer of your pieces, or use our name or brand on them or in your marketing, without our written consent.
Indemnity. You will compensate us for claims, losses and costs (including reasonable legal costs) arising from your files, designs or instructions, from the way you market or use the pieces, or from a breach of this section, except to the extent they were caused by our failure to print to your file and the agreed specification.
36. What we are responsible for
We are responsible for printing to your approved file and specification, within the tolerances, and for the materials and workmanship.
For business clients, sections 9 (inspection and claims) and 10 (trade warranty: 2 years, materials and workmanship) of our Trade terms apply, with your approved file and specification as the reference. We are not responsible for defects that come from the design.
Section 11 (liability) applies.
37. Files we may refuse
Before the contract is made, we may refuse any file at our discretion. After it is made, we may stop producing a file only for one of these reasons, which we explain to you in writing:
weapons or parts of weapons;
infringing or counterfeit designs;
anything unlawful, unsafe or offensive;
items for children, items for contact with food or drink, items with electrical parts, and seating or other load-bearing furniture, unless you show us that the design has been validated for that use;
files we cannot print to our standard.
If we stop a file after you have paid, we refund what you paid for work not yet done. If you are a consumer and we stop because we cannot print the file to our standard, we refund everything you paid.
38. Your files: confidentiality and storage
Your files and designs stay yours. We use them only to produce your order and any re-order you ask for.
We share them only with our production partners, who may be inside or outside the EU, under confidentiality.
We never publish your files, designs or pieces without your consent.
We keep your files for 24 months after your last order, so that you can re-order, and then delete them. We delete them sooner if you ask, except any copy we need to deal with a claim or a safety issue or to meet a legal obligation. For product traceability, we keep our production records (specification, approvals and batch details, but not your files) for 10 years.
39. EU responsible person, importer and fulfilment
We are your producer only. Unless we agree it in writing, we do not act as your EU responsible person, your importer, or your fulfilment service provider (storing, packing or shipping pieces to your customers). Any such service needs a separate written agreement.
If you are based outside the EU and sell the pieces into the EU, you must appoint an EU responsible person before you place them on the EU market.
If we deliver to you outside the EU, you are the importer in your country, and local compliance is your responsibility.
40. Consumers ordering Production
Your pieces are made to your specification, so the right of withdrawal does not apply to them (Article 103(c) TRLGDCU). We tell you this in the quote, before you accept it.
We print your pieces exactly to your files. We do not check your design's safety, strength or fitness for purpose (section 31). Before the contract, the quote informs you of this, of the character of the material (section 33) and of any limits of your design that we have pointed out, and you accept each of them expressly and separately when you accept the quote.
Your 3-year legal guarantee (see Legal guarantee) covers our printing and workmanship: that the pieces match your approved file and specification, within the tolerances and with the character of the material. A problem that comes only from your design, as accepted in this way, is not a lack of conformity.
Section 35 does not apply to you, but you confirm that you have the right to use the files you send us (section 10).
€158/kg